Received this HP Photosmart A637 snapshot printer as a gift in 2009. Although I was initially pleased with the performance and ease of use, the printer suddenly stopped working and would no longer print photos. HP customer service was contacted and, because the warranty had expired, was not helpful or able to offer any repair solutions, other than to state "..this is why we sell extended product warranties..". The printer was carefully used and maintained, never dropped or mishandled and should have lasted much longer before failing.I would not recommend purchasing this or any product that has such a short product life and lack of reasonable customer support.